Privacy Policy
Last updated: July 2026
This Privacy Policy describes how PayAppHQ (“PayAppHQ,” “we,” “us”) collects, uses, and shares information when you visit www.payapphq.com (the “Site”) or use the PayAppHQ application and services (the “Services”).
Information we collect
- Information you provide. When you request a demo, contact us, or sign up, we collect the information you submit — such as your name, company, email address, phone number, and billing volume.
- Customer data. When you use the Services, you (or we, on your behalf under a Done-For-You engagement) upload business records such as projects, schedules of values, pay applications, and payroll data (“Customer Data”). Customer Data belongs to you. We process it only to provide the Services.
- Usage information. We collect standard technical information such as browser type, pages visited, and approximate location derived from IP address, to operate and improve the Site.
How we use information
- To provide, maintain, and improve the Site and Services;
- To respond to inquiries and schedule demos you have requested;
- To send administrative or service communications (we do not sell your information or add you to third-party mailing lists);
- To comply with legal obligations and enforce our terms.
Data isolation
Each PayAppHQ customer’s deployment uses a dedicated database. Customer Data is not commingled with other customers’ data.
Sharing
We share information only with service providers that help us run the Site and Services (such as hosting, email delivery, and scheduling providers), under obligations of confidentiality; when required by law; or in connection with a merger, acquisition, or sale of assets. If you connect a third-party integration (for example QuickBooks Online, Microsoft 365, or Google Workspace), data is exchanged with that provider at your direction and under its own terms.
Retention and security
We retain information for as long as needed to provide the Services and meet legal obligations, and we use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission or storage is completely secure.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at privacy@payapphq.com. Depending on where you live, you may have additional rights under applicable law.
Children
The Site and Services are for business use and are not directed to children under 16. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. We will post the revised version here with an updated date.
Contact
Questions about this policy: privacy@payapphq.com.